Refund Policy & Cancellation

Our course syllabus has been formulated by highly educated and skilled professionals. In any case, if our course didn’t meet your requirements we would definitely acknowledge it and your fee will be refunded within 10 working days.

A refund request is considered, and valid only if it’s made through phone call to the respective counselor within the 5 days of course enrollment.

To complete the refund, you will be asked to submit the proof of purchase.

Refunds are not approved if there is any sharing of the course. Sharing with a candidate without a proper reference-id and the in-class group is not encouraged, and will result in rejection.

The company is not responsible if any payment is completed for the course with a non-employee of Langhub LLP.

Once your refund request is received and reviewed, we will send you an email to notify you that we have received your request. We also notify you of the approval or rejection of your refund. If your request is approved, then your refund will be processed and credited through a credit card/debit card/any online or original payment methods within a certain amount of days.

If you haven’t received a refund yet, please check your bank account. Contact the respective branch of your bank or bank customer care support. It may take a while before your refund is officially posted. Often there will be some processing time before a refund is posted.

If you have done all of this and still didn’t receive a refund yet, please contact your respective counselors for further actions

This Privacy Policy discloses the privacy practices for English Partner with regard to the collection and use of the Personal Information of the customers, vendors, employees and users. This Privacy Policy along with Terms of Use describes our practices regarding, including your choices in relation to how we collect, store, use, share and secure your Personal Information across our Website. It also describes your choices regarding the use, access and correction of your Personal Information and your rights in relation to your Personal Information and how to contact us or supervisory authorities in the event you have a complaint.

By providing your consent to this Privacy Policy and accepting the Terms of Use, you agree to the collection, use and transfer of your Personal Information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use/access this Website.

We will review this Privacy Policy from time to time to make sure it is up to date. If you are just a visitor, then please note that this Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically. If you are our registered user, we will notify you before we make changes to this Policy and give you the opportunity to review the revised Policy before you choose to continue using our services.

By Personal Information, we mean any information that can either itself identify you as an individual (“Personally-Identifying Information”) or that can be connected to you indirectly by linking it to Personally-Identifying Information. Please note that usage of the term Personal Information in this Privacy Policy includes sensitive personal data or information, wherever appropriate and/or mandated under applicable laws.

As a visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any Personal Information as a visitor. When you visit the Website, we collect and store certain information to improve security, analyze trends and administer the Website with a view to assist us in improving customer experience. We use this information to evaluate traffic patterns on our Website so that we can make it more useful to our visitors.

English Partner offers distinct courses. When you purchase a course of your choice from our website as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about new courses and other updates.

Especially, courses offered by us include:

  • Basic level.
  • Secondary or Intermediate level.
  • Advanced level.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, to purchase a course of your choice, we imply that you consent to our terms and conditions and use it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at connect@englishpartner.in

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read the terms and conditions of Razorpay on https://razorpay.com

Payments via credit or debit card, we will redirect you to registered payment gateways such as Razorpay payment gateways. You may store and save your payment details like card numbers with the gateway. We do not have access to this data. All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) on our servers.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our website while purchasing a course or while just browsing, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We use cookies to maintain the session of your user. It is not used to personally identify you on other websites.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our English Partner website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell courses to you.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at connect@englishpartner.in

English Partner
[2nd floor, Arima Wakefield, hopes, Avinashi Rd, Peelamedu, Coimbatore, Tamil Nadu 641004]

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